Customer Spotlight: Semiconductor Manufacturer

Building a Future-Ready Workforce Through Standardized Training

To stay competitive in a high-pressure, compliance-driven industry, a leading global semiconductor manufacturer knew it had to modernize how it trained, validated, and scaled its workforce. With over 20 factories worldwide and thousands of roles to support, its existing training structure — fragmented, inconsistent, and manual — couldn't keep pace with business growth or safety standards.

The challenge wasn't just technical. Many of the company's facilities had been operating the same way for over a decade, with deep resistance to change. Supporting both business continuity and large-scale transformation would require cross-functional collaboration, strong executive sponsorship, and a partner that could tailor to complex manufacturing needs.

From Outdated Systems to Enterprise-Wide Efficiency

This manufacturer partnered with Seertech Solutions to standardize its global learning and development environment, replacing outdated, siloed systems with a scalable, centralized platform. The transformation was anchored by Seertech's proprietary OJT^3 solution, designed specifically for operationally integrated, skill-based learning.

The project was massive in scale and involved:

• Consolidating multiple learning systems into a unified LMS
• Systemizing the OJT process, from planning to validation and sign-off
• Automating training assignments and progress tracking
• Integrating training records with badge-based access control for factory equipment

By taking a phased, change-managed approach, the company aligned global stakeholders on a single training process while maintaining flexibility for local needs.

Results That Matter

After a multi-year rollout, the results speak for themselves:

• $1M+ in annual cost savings through automation and system consolidation
• 38% reduction in time-to-contribution for US factory technicians
• 10K+ training hours saved annually by going paperless and streamlining workflows
• >13K structured OJT records created, standardizing mission-critical skill documentation
• 1M+ automated training assignments, eliminating manual admin and human error
• >99% on-time mandatory training completion across all global factories
• ~90% reduction in safety incidents tied to inconsistent training

With Seertech, training is no longer a bottleneck, it's a performance accelerator.

A Smarter Model for Manufacturing Competence

Today, this semiconductor leader uses Seertech not just for compliance, but to drive quality, safety, and operational agility. Integrated dashboards like the Skills Matrix provide supervisors real-time visibility into competency coverage by shift or site. And the system's ability to gate equipment access based on training status ensures only qualified personnel operate sensitive machinery.

The manufacturer continues to expand Seertech's impact, adding refresher automation, role-based learning, and embedded validation to support every phase of the employee lifecycle.

"Overcoming the change resistance required a compelling vision of the future state, solid cross-functional teamwork, and strong influencing skills."

By investing in scalable, structured training, this manufacturer isn't just filling the talent gap; it's future-proofing its workforce.